Privacy Notice
Last updated: January 2026
1. Introduction
This Privacy Notice explains how hollowverna ("we", "us", "our") handles the personal information you choose to share with us. We are a friendly wellness brand based in Toronto, Canada, and we care about keeping your information safe and using it respectfully. By using our website and forms, you agree to the practices described here.
2. Who we are
hollowverna is operated as an informational wellness project. You can reach us at any time at [email protected], by phone at +1 (647) 360-4821, or by post at Bay Adelaide Centre, 333 Bay St, Toronto, ON M5H 2R2, Canada. If you have any questions about this notice, we are always happy to help.
3. What information we collect
When you fill in one of our forms, we may collect the following information:
- First name — so we can greet you personally.
- Email address — so we can reply and share friendly wellness content.
- Phone number — only if you provide it, so a coach can call you back.
- Message details — anything you choose to write in a contact form.
- Technical data — basic, non-identifying details such as browser type, collected through cookies.
4. Why we collect it
We use your information for clear, limited purposes:
- To respond to your questions and requests.
- To arrange a free consultation or a friendly session.
- To send wellness updates, only when you've asked us to.
- To improve how our website works and feels.
We never sell your information, and we don't make unrealistic promises about what we'll do with it.
5. How we store and protect it
Your information is stored securely and kept only for as long as needed to fulfil the purpose you shared it for, or as required by applicable Canadian law. We apply reasonable organisational and technical safeguards to help keep it protected from loss or unauthorised access. Access is limited to people who genuinely need it to help you.
6. Cookies
Our website uses cookies to keep things working smoothly and, with your consent, to understand how the site is used and to share relevant content. You can manage your choices at any time through our cookie banner. For full details, please read our Cookie Notice.
7. Sharing your information
We may share limited information with trusted service providers who help us run the website and our communications, strictly under confidentiality agreements. We may also disclose information where required by law. Beyond that, your details stay with us.
8. Your rights
You are always in control of your information. Depending on your location, you may have the right to:
- Ask what information we hold about you.
- Request a correction to anything inaccurate.
- Ask us to delete your information.
- Withdraw your consent to marketing at any time.
- Ask us to limit how we use your information.
To exercise any of these rights, simply email [email protected] and we'll take care of it promptly.
9. Children's privacy
Our content is intended for adults. We do not knowingly collect information from children. If you believe a child has shared information with us, please contact us so we can remove it.
10. Changes to this notice
We may update this Privacy Notice from time to time as our friendly project grows. When we do, we'll update the date at the top of this page. We encourage you to check back occasionally.
11. Contact us
If you'd like to talk through anything in this notice, we're only a message away. Reach us at [email protected] or +1 (647) 360-4821. We'll always reply in a warm, human way.